Christiane Hernández places people, in all their diversity, at the centre of her work and quickly builds trust through her approachable, empathetic manner. She not only thinks along with others, but thinks ahead, asks insightful questions and provides lasting impetus for development. Particularly when working with teams, she succeeds in bringing together different perspectives and making joint solutions actionable. This combination of empathy, structure and positive tenacity makes her, in my view, an exceptional partner in HR and team development.